About Us

Careers with Original Software in the UK

UK HR Contact

If you are seeking a career with us, please email your CV with a cover letter for the attention of, Sue Armitage. If you are a recruitment agent, please email Sue in the first instance.

HelpDesk and Product Support Specialist

Original Software helps medium and large corporations insure that their strategic applications (such as CRM, ERP, website, and vertical-specific systems) work correctly and deliver the intended business value. We are a Gartner ‘visionary’ with an innovative proposition compared to our competitors, and our Application Quality Management solutions sell typically in the range 80k-500K. Clients include the likes of Coca-Cola, Unilever, HSBC, Skandia and Pfizer.

We are looking for an enthusiastic new team member to join the existing Customer Services team based at our UK headquarters in Chineham, Basingstoke, to provide support to our blue chip clients using Original Software solutions.

Job Responsibilities:

  • Logging and managing support incidents from customers and partners
  • Researching reported issues, and liaising with colleagues in both the UK office and in the US
  • Providing solutions and resolution information to clients
  • Technical support of our products

Although the Help Desk will always be the primary job function, longer term we would hope the right candidate to be able to expand and develop their position in the team to include customer facing support activities such as Implementation and Training.

Skills Requirement:

  • Inquisitive, logical thinker
  • Careful and diligent approach
  • Patient, team player
  • Ability and desire to learn new things, quickly
  • Good computer skills and a natural technical aptitude,
  • Ability to relate to and communicate with people

The position is challenging and requires a person of high standards and who will provide total commitment to being a positive and valued contributor to the team. Full product training will be provided.

Location:

Reporting to the Head of Customer Services, this position is based in our offices in Chineham, Basingstoke. We are just off the A33 Basingstoke to Reading road and 5 minutes from Junction 6 of the M3 motorway.

There is ample on-site parking; Public transport is good with a regular bus service from the town centre and railway station.

On site there is a canteen serving hot and cold food throughout the day. There is outside seating for the summer. There is a small gym available free to all employees. Within 2-3 minutes’ walk there is a shopping centre with large supermarket, Boots, M and S food, Post Office, coffee shops etc. There is also a hotel and sports facility with gym, tennis courts and swimming pool. Employees enjoy preferential membership rates.

The UK Team

We are a small friendly team of people who want to achieve. We have no red tape or bureaucracy. If you have a good idea and can justify it you won’t have to fill out forms and make a formal presentation to get it heard. The MD and Operations Director sit in open plan offices alongside their team. We like people who want to join us and make a difference, who want to make the role they are recruited for their own and want to grow personally along with the company. We know we have great products and are highly regarded in the marketplace

Salary:

We will offer the right candidate a competitive base salary according to experience and ability potential.

Benefits include: A Corporate stakeholder pension scheme which employees can to join once their probation period is completed. The company matches the employee’s contributions up to a maximum of 6% of base salary.
Private Healthcare Scheme: that employees can join immediately. We will pay the premiums for the employee and their immediate family.
Life insurance: which pays out three times the employee’s annual salary
Childcare voucher scheme: This offers generous savings on childcare.
There is a non- contractual bonus scheme for those employees not on commission plans.
We regularly run ad-hoc tax free purchase schemes e.g. Cycle to Work, mobile phone purchase etc.

Please email your CV with a cover letter for the attention of, Sue Armitage

Original Software is an equal opportunity employer.

Business Development Executive (Lead Generation/Demand Generation)

Are you expert in generating sales opportunities and hungry for success? To drive business growth, we are looking for a Business Development Executive to generate new sales opportunities for the field sales team. In return we offer a competitive base salary, uncapped commission plan, plus a comprehensive benefits package with a company that is making a noise in the software marketplace.

The position requires you to engage IT and business decision makers to uncover their needs, position Original Software as a credible solution, and transition sales ready opportunities to the field sales team. The role would suit an experienced prospector, a former field sales person, or an individual looking to develop into a field sales role. Candidates with experience in enterprise software are preferred.

Job Responsibilities:

  • Generate new business opportunities through high volume outbound prospecting
  • Qualify prospects against established criteria, and pass opportunities to field sales
  • Follow up on marketing leads and inbound enquiries
  • Initiate own activities within ‘best fit’ target accounts and existing customers
  • Maintain and update an accurate log of activity in the CRM system
  • Prospecting at events, such as trade shows
  • Input into marketing programs and feed back on quality of leads received from marketing
  • Receive lapsed leads from sales and reactivate

Skills Requirement:

  • Engage with prospects to build a value proposition specific to the prospect
  • Develop a talk track to uncover business drivers, quantify challenges, create dissatisfaction with the status quo if necessary, and position OS as a compelling solution
  • Perform contact and account research prior to calls
  • Articulate a valuable premise for every call
  • Demonstrate strong oral and written communication
  • Prioritise workload and manage a pipeline
  • Maintain high volume outbound activity
  • Use social media to learn about and engage target accounts and prospects
  • Microsoft Office, CRM, Leadlander, LinkedIn, OneSource

Experience:

  • Minimum 3 years prospecting for sales opportunities (complex, consultative sales cycles), preferably within enterprise software and associated professional services
  • Educated to degree level, with further business or marketing related qualifications and/or experience
  • Knowledge of application life cycle management or application quality management would be valuable
  • Experience within the retail and financial services sectors would be beneficial

Behaviours:

  • Natural curiosity and a desire to interact with prospects
  • Comfortable engaging with decision makers
  • Self-starter with high energy, creativity and ability to improvise
  • Skilled at problem solving
  • Collaborative team member

Location:

Reporting to the Head of Marketing and Business Development, this position is based in our offices in Chineham, Basingstoke.

Salary:

Competitive Base salary according to experience, uncapped commission plan and benefits.

Please email your CV with a cover letter for the attention of, Sue Armitage

Original Software is an equal opportunity employer.

UK Sales Executive with Manager Potential, Basingstoke, Hampshire

This is a serious opportunity for experienced and ambitious solutions sales executives to join an expanding enthusiastic team at Original Software, a leading vendor of Application Quality Management and Test Automation software, based from our UK offices in Basingstoke. Our market leading solutions are taking on and beating the previous incumbents in the market, proving that they can deliver rapid value at a speed that makes a real difference and helping over 400 customers to provide quality applications to the business, faster and at a lower cost.

Our success has been based on the quality of our people and our product innovation in a competitive but growing market. We have won some big name clients recently and have a growing stock of impressive success stories and case studies.

Even so, this type of sale is complex and requires skill, imagination and determination. The right candidates will be able to demonstrate a strong track record of personal success and have the ability to develop new enterprise level account business for our products and services. With customers around the world and primary markets in North America and Western Europe there is significant scope for both earnings potential and personal growth. For the right candidate, this represents an opportunity to develop a management and leadership role.

Job Responsibilities:

  • Understand prospect pains, needs and opportunities whilst be able to convey a solution vision to address them
  • Sell market leading Application Quality Management and Automated Software Quality solutions in the UK.
  • Develop and close new business opportunities.
  • Proactively engage key customer accounts. Build and maintain strong customer relationships.
  • Be responsible for the content and scope of own pipeline to support sales targets.
  • Develop an understanding of the key sales messages and market needs.
  • Remain aware and up-to-date on industry issues.
  • Be a proactive networker to develop respected relationships at a senior level.
  • Drive and manage sales cycles to a planned conclusion.
  • Prepare quotations and senior level presentations.
  • Work with colleagues and pre-sales consultants to achieve sales objectives.

Skills Requirement:

  • Highly self-motivated, goal-driven and ambitious
  • Educated to degree level or equivalent
  • Proven track record (4-8 years) of selling complex software solutions into medium and large organisations. Able to handle deals with values in 100k to 500k range.
  • Intelligent, passionate and hardworking with a Hunter attitude.
  • Technology literate.
  • Able to analyse, navigate and engage comfortably with key contacts and C & D level individuals. Able to open and expand new business opportunities.
  • Able to capture and understand needs, marry these with technology and services into a solution and present an engaging vision of the solution.
  • High standard written and verbal communication skills, including the ability to draft complex business proposals.
  • Based within commuting distance of Basingstoke, Hampshire.

Location:

Reporting to the Head of Sales and Operations, this position is based at our UK headquarters offices in Basingstoke, Hampshire.

Salary:

Competitive Base salary, generous commission plan and benefits (healthcare, company pension scheme, life assurance, childcare vouchers)

Please email your CV with a cover letter for the attention of, Sue Armitage

Original Software is an equal opportunity employer.

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