Test early and develop automation from the beginning.
Use the knowledge from business users to determine scenarios and data.
Use tools appropriate to the team skills.
Avoid coded scripts that need maintaining.
Maximise re-use so that scripts are modular and multi-purpose.
Use solutions that have intelligence to deal with changes automatically.
Use a single solution that covers all your systems, client and browser to give end to end testing support.
Regression test everything and don’t use an assertion-based approach – let the technology tell you what it finds, not just what you thought might change.
