September 2022


Welcome to our September newsletter, and a big hello from me! We’re excited to bring you lots of great content for your inbox today. Read on for customer stories, product news and tips, a recap of our recent webinar, and a little bit more about me. Enjoy! 

Pam Grimley – Head of Customer Success

What's On

We’re excited to be out and about in the next few months, talking about our solutions and meeting customers. Here’s where you can find us…

 14-15th September, 2022 Sheraton Lisle Naperville, IL 

Great Lakes User Group  conference

 20-21st September, 2022 Landmark Center, Minneapolis St. Paul, MN

Infor Midwest User Group two day conference   

11-12th October, Van der Valk Hotel, Schipol, Netherlands

Product update

Cookie release

This year has been dominated by the Cookie release which includes major enhancements such as in the area of manual testing.

The key abilities are to integrate directly into Jira, manually control the test picture evidence, and utilize step URLs during a live test.

Automation has been improved for the new chromium engine, including handling extra-large data grids, Self-healing capabilities, easier-to-use get-from-screen controls, and managing the version control of assets.

Qualify Web

On the management front, lots of enhancements have been made to the ever-increasingly popular Qualify Web version.

Full capabilities for planning, resource management, teams, and bulk assignments are now available for the first time. No longer get frustrated if you need to select lots of rows as this is now done with one click, coupled with full RTF picture support.

The tile view is now even smoother with default preferences being allowed in the client along with a much-asked-for capability to select multiple resources at once (great for exploratory or crowd testing.)


Finally, showing our commitment to future-proofing, after a major change to one of our integration partners Jira we have re-engineered the entire Jira plug-in to ensure a smooth transition for years to come.

Looking forward we have some exciting UI re-design to ensure the product set is as up-to-date looking as it is functionally. Also while more people are now deploying databases in the cloud security is at the fore, both SSO and SSL will also be looked at in future releases.

Please contact your customer success representative for more detailed information as required.

Hints and Tips

TestAssist Result Reporting

Are you looking to export test results to someone without access to Qualify?

See how you can include the full details of the test and results in a  Word report.

New additions to the OS family

BlueScope and Curtiss-Wright are amongst the many new users of Original Software solutions who are getting Totally Tested!

"We operate in a highly regulated industry, and being able to prepare for the increased frequency in application testing now, is paramount to the future digital strategy of Curtiss-Wright"

Kevin Webb, Director SAP Center of Excellence

 "Having a single source of the truth for our end-to-end application updates, and changes, will prove critical to our success”

Elaine Tan – Business Systems Manager

Customer Story: Nonprofit organization slashes UAT Testing Time


This established US charity needed an integrated testing solution for their heavily customized version of Salesforce and web portal.

With Qualify AQM, TestDrive, and TestAssist they now complete their UAT 50% faster, have sped up defect resolution and advanced their release schedule. 

New TestBench videos

Make sure you are getting the most out of TestBench. Check out the comprehensive suite of training videos now available on the LMS. Perfect
for refresher training or onboarding new hires.

Webinar: Successful TestOps with Business-Driven Automation

Did you catch our last webinar? If not, you can watch Jonathan and Carl discuss how business-driven automation can allow a low-risk, rapid and easier path to application delivery.

Have we made a difference?

Would you like to tell us what difference OS solutions have made in your organization? Share your story and for everyone featured in a future newsletter, we will send a thank you gift for your trouble. 


Introducing our new Head of Customer Success Pam Grimley

For the last 16 years, customer experience and success have been at the heart of what I do. 

So almost three months into my role as Head of Success I am delighted to see and hear how our solutions can make a difference and look forward to taking our services to the next level. 

My sewa (for those of you familiar with Sikhism) is helping prepare food at the local temple as I have an innate desire to feed people and despite being a self-confessed petrolhead I am also very happy on two legs chasing my 3 dogs around the Derbyshire countryside. 

Going forward

If you have made it to this point I hope it means you found this update of interest. 

If there is anything else you would like to see featured in future communications, I’d love to hear your thoughts or if you would like to talk about your future plans, opportunities to expand the use of the solutions, or even a chat about cars please reach out to me here. 

Going forward (1)

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