Business Process Documentation

Capture and document business processes, with automatic screenshots, supported by users’ comments and annotations.

The are many reasons to understand exactly how your key systems are used in practice. This may include reasons such as staff training, change impact, operating procedures, RPA creation, test planning, audit, and upgrade planning. Gaining this understanding, especially in extensive core operational systems like your ERP or CRM can be long-winded, time-consuming, and painful. A key reason is that the knowledge of what the system does and how it is used resides with users in their various departments such as finance, HR, sales, production, distribution, and service, etc.

The IT department must refer to these users to gain that knowledge, but access is limited, causing project time frames to be extended and incurring additional costs. At the same time, IT teams do not want to disturb business users. We can help enable you to document how users perform business processes automatically and with minimal impact on their day-to-day activity.

Qualify Documenter - The perfect companion

The perfect companion to clearly and accurately capture exactly how users work and interact with systems, whether within single systems or across multiple applications.

The data captures provides the platform for understanding and developing of process improvements, process automation, test cases, automated tests, standard operating procedures, and training materials. It ensures there are no gaps in understanding enabling a complete picture to be developed.

Qualify Documenter - the perfect companion

The perfect companion to clearly and accurately capture exactly how users work and interact with systems, whether within single systems or across multiple applications.

The data capture provides the platform for understanding and developing process improvements, process automation, test cases, automated tests, standard operating procedures, and training materials. It ensures there are no gaps in understanding enabling a complete picture to be developed.

Document end- to-end processes.

Where additional explanation is required the user or the subsequent reviewer can append comments and notes for enhanced clarity.

The easily read and absorbed output in the form of Word documents or animated ‘videos’ means that consumers can quickly see exactly what steps and inputs are involved in any process. It avoids ambiguity, doubt, and wasted time.

Document end- to-end processes.

Where additional explanation is required the user or the subsequent reviewer can append comments and notes for enhanced clarity.

Standard Operating Procedures, Training manuals and Animations

Document

Document the entire business process accurately.

High Quality Images

High quality pictures are interspersed with the details of every mouse action and keyboard entry.

Edit and Enhance

Remove any redundant entries and enhance with bubble text.

Choose your output

Output your training guide automatically as a Word document, PDF or an animation.

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Capture

Capture exactly how business processes are carried out and the different scenarios found in real life

Export

Take the steps and data and export to test cases