Salesforce is one of the most popular and successful cloud-delivered business solutions currently available. This application’s nature, and its deployment style through force.com, are often heavily customized through code and configuration. The validation of this vital business continuity system predominantly has to be tackled by business users and non-technical staff.
Notoriously challenging to automate, due to the ever-shifting landscape of objects and forms, this has been outside the remit of most in-house business user testing teams without technical knowledge.
Not anymore, using TestDrive with built-in patented AI that interprets the screen as a user and does not care about ‘invisible’ technical changes. Code-free automation, which any business team can utilize, simply allows scripts to be created and maintained. These assets still work regardless of both underlying changes and most visible changes. Even if you have modified Salesforce with Lightning components, you can still test it automatically with TestDrive.
There is often a mixed attitude from IT teams to this subject. It can vary from IT teams doing some testing to IT doing zero testing and leaving the responsibility solely with the real users:
“After all, it is the users’ system; that is why we dropped the legacy system at great expense. They should test it; we simply provide the platform!”
This is further exacerbated by the lack of business knowledge from the IT team. It leaves them relying on communications from the business team, to do anything but the most remedial testing.
Initially just getting the correct knowledge on what to automate is an issue, this information is often held in departmental silos that can be difficult to access.
What is required is a testing solution that works reliably, empowers users, and supports effective regression of the system. Just as important is the future in which there will be on-going changes, integrations, patches, enhancements, and upgrades to adapt to.
To test this manually is inefficient in both time and effectiveness and becomes an increasing burden to teams. There needs to be another way, a more straightforward way to deliver the organization’s validation needs.
The ability to quickly create, and share easy-to-understand business processes, is a requirement that the Original Software solution can fulfil. Before the first automation script is even built, Qualify-Documenter allows teams to gather and share the required testing processes.
TestDrive is a vital part of an integrated suite of products that manage IT tasks, QA testing, User Acceptance Testing, resources, business process capture, manual testing, automated testing, and creation of training materials with one simple goal. Ensure that application changes do not adversely affect business operations and can be rolled out as quickly and painlessly as possible.
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