The User Acceptance Testing (UAT) phase is likely to be the most expensive type of testing undertaken due to the number of people, timescales, and repeated cycles involved.
It is well worth optimizing this activity to get the best outcome and do it in the most efficient and cost-effective way.
Join us on this no-nonsense 20-minute webinar as we demonstrate how easily UAT can be implemented and optimized using Original Software
PEGUS is a true innovator in OTC (over the counter) – switch research. They needed to find new software to support the simplification of the UAT process whilst maintaining a high level of integrity
Implementing TestAssist and Qualify Enterprise has allowed Pegus to gain time and efficiency in every aspect of their UAT projects. Not only have they been able to standardize and simplify their UAT processes, but they have also been able to streamline their setup and Quality Control package as well.
It requires a good knowledge of business processes to create the test cases needed for UAT. If it does not exist outside the user community, perhaps it can be captured from monitoring and recoding user transactions. Less experienced people may need help in formatting the test case and ensuring that good coverage has been obtained. Make sure that the users are happy with the nature and extent of the test cases, especially if they have not written them.
Everyone tests different things in different ways and it is almost impossible to test everything, so users testing in the way they are going to use the software is essential. It also ensures they know how to use it and enhances ‘ownership’ of the solution.
Increase efficiency! Use automation for bulky repeated tasks. Give users time saving tools. Ensure good coverage to find issues early and avoid extra cycles.
The real business users need to test, outsourcing UAT defeats all the objectives of UAT so that means if you don’t have enough hands and you need temporary help, get the temps to do the day jobs where the process is known and there is assistance on hand. Get the users invested in the future system or changes.
It is possible to automate some aspects of UAT, but it is unlikely the users will be able to do that. They will need help and you need to decide which aspects of testing can be delegated on automation. It is better if the users can understand the automation and the results it produces. But it is unlikely to work if you try to automate all UAT.
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